John Deere JDLink Modem – 4G Technical Manual TM143019 03APR23 PDF

Introduction
Foreword
Contents
General Information
Safety
Recognize Safety Information
Understand Signal Words
Follow Safety Instructions
Practice Safe Maintenance
Use Steps and Handholds Correctly
Use Electronic Display Properly
Handle Electronic Components and Brackets Safely
Avoid Exposure to High Radio Frequency Fields
Waste Electrical and Electronic Equipment
General References
Information Available in Sections, Groups and Subgroups
Glossary of Terms
Trademarks
References for Technical Information
Required Components
Modular Telematics Gateway Control Unit
GSM Cellular/GPS Antenna
Optional Components
Satellite Module
Satellite Antenna
Ethernet Switch
Customer Owned SIM Replacement Procedure
Theory of Operation
JDLink™ Theory of Operation
Modular Telematics Gateway Theory of Operation
Factory Support Information
Well Prepared DTAC Case
Well Prepared DTAC Case Example
Diagnostic Trouble Codes
JDLink Diagnostic Trouble Codes (JDL)
JDL 000237.11— JDL Not Registered
JDL 000247.09— No Engine Hours
JDL 000841.05— GPS Antenna Error – Open Circuit
JDL 000841.06— GPS Antenna Error – Grounded/Short Circuit
JDL 000841.07— GPS Antenna Error – No Data Received
JDL 002850.02— Cellular Antenna Error – Abnormal Signal
JDL 002850.05— Cellular Antenna Error – Open Circuit
JDL 002850.06— Cellular Antenna Error – Grounded/Short Circuit
JDL 002852.11— Unable to Detect SIM Card
JDL 516672.14— JDLink™ Communications SIM Card Fault
JDL 517244.02— Wireless Antenna Error, Abnormal Signal
JDL 517244.05— Wireless Antenna Error, Open Circuit
JDL 517244.06— Wireless Antenna Error, Grounded / Short Circuit
JDL 517369.02— Customer Owned SIM Card APN
JDL 517369.14— Customer Owned SIM Card APN Missing
JDL 517370.11— Customer Owned SIM Card Exceeded Allowable Call Failures
JDL 517370.14— Customer Owned SIM Card Exceeded Allowable Roaming Call Failures
JDL 517371.11— Customer Owned SIM Card Present – Not Usable
JDL 517371.14— Customer Owned SIM Card Not Detected
JDL 517372.11— Customer Owned SIM Card Unable to Communicate with Local Network
JDL 517372.14— Customer Owned SIM Card Unable to Communicate
JDL 517373.14— Customer Owned SIM Card Incompatible
JDL 517374.14— No External SIM Card Password
JDL 517511.14— Wireless Internet Connection Status
JDL 518288.14— Hardware Failure Detected
JDL 518522.14— Satellite Module Temporarily Disabled
JDL 523310.00— Low Disk Space
JDLink 2 Diagnostic Trouble Codes (JL2)
JL2 000237.11— JL2 Not Registered
JL2 000247.09— No Engine Hours
JL2 000841.05— GPS Antenna Error – Open Circuit
JL2 000841.06— GPS Antenna Error – Grounded/Short Circuit
JL2 000841.07— GPS Antenna Error – No Data Received
JL2 002850.02— Cellular Antenna Error – Abnormal Signal
JL2 002850.05— Cellular Antenna Error – Open Circuit
JL2 002850.06— Cellular Antenna Error – Grounded/Short Circuit
JL2 002852.11— Unable to Detect SIM Card
JL2 516672.14— JDLink™ Communications SIM Card Fault
JL2 517244.02— Wireless Antenna Error, Abnormal Signal
JL2 517244.05— Wireless Antenna Error, Open Circuit
JL2 517244.06— Wireless Antenna Error, Grounded / Short Circuit
JL2 517369.02— Customer Owned SIM Card APN
JL2 517369.14— Customer Owned SIM Card APN Missing
JL2 517370.11— Customer Owned SIM Card Exceeded Allowable Call Failures
JL2 517370.14— Customer Owned SIM Card Exceeded Allowable Roaming Call Failures
JL2 517371.11— Customer Owned SIM Card Present – Not Usable
JL2 517371.14— Customer Owned SIM Card Not Detected
JL2 517372.11— Customer Owned SIM Card Unable to Communicate with Local Network
JL2 517372.14— Customer Owned SIM Card Unable to Communicate
JL2 517373.14— Customer Owned SIM Card Incompatible
JL2 517374.14— No External SIM Card Password
JL2 517511.14— Wireless Internet Connection Status
JL2 518288.14— Hardware Failure Detected
JL2 518522.14— Satellite Module Temporarily Disabled
JL2 523310.00— Low Disk Space
Observable Symptom and System Diagnostics
Electronic Control Units
Customer SIM Registration and Setup
Selecting a Cellular Plan
Required COS SIM card Information:
Activating Factory Installed Terminal:
Ultimate CS Registration
MTG Registration through Website
MTG Registration through Service ADVISOR™
Installing the COS at the Machine
Verify MTG registered at Machine
Transferring the MTG to the Customer Account
Transfer Terminal to Customer
MTG LED Chart
Channel and Frequency Information for MTG 4G
Communication Error Message Displayed on Machines with Inactive JDLink™ Subscriptions
Current Machine Location is Not Showing in JDLink™
Customer SIM – Cannot Communicate with Machine Via Call Now Feature
Customer SIM – Machine Stopped Communicating
Customer SIM – Registration Status Uninstalled or Pending Registration
DA 201 – Network Diagnostics Unable to Connect or Establish Call
Dual Mode Subscription
Engine Hours Incorrect or Do Not Update
JDL (or JL2) Does Not Appear on Machine or JDL (or JL2) Controller Selected Device Is Not Responding Message Appearing
Machine Cannot Call into JDLink™ or Machine Shows Pending Registration in JDLink™
Machine Not Paired with Terminal in JDLink™ or Machine Shows Unregistered in JDLink™
MTG Bluetooth® Troubleshooting
MTG is Not Receiving Automatic Updates and Requires New Firmware
MTG is Not Able to Connect to Wireless Network
MTG Unable to Tether to Mobile Hotspot Using SolutionsPlus App
Network Diagnostics Page Does Not Populate MTG Information
No Ultimate Data or Missing Ultimate Data in JDLink™
Outside USA – Network Diagnostics Unable to Connect or Establish Call
Remote Display Access Unable to Connect or Establish Call
Reprogramming MTG in ServiceADVISOR™
Satellite Modem Coverage
Satellite Module: Satellite Not Activated or Registered in JDLink™ Terminals
Terminal is Not Listed or Unable to See Terminal in JDLink™
Terminal Shows Uninstalled in JDLink™ Terminals
Wireless Data Transfer Unable to send/receive File – Stuck Processing
Electronic Control Units
General Information
Servicing Electronic Control Units
Welding Near Electronic Control Units
Keep Electronic Control Unit Connectors Clean
Accessing GreenStar™ 3 Diagnostic Addresses and Diagnostic Trouble Codes
Accessing Generation 4 Display Control Unit Addresses
Generation 4 Display View and Clear Codes
Control Unit Beep Mode Test
Collecting Debug Data on Generation 4 Display
Activate Terminal
JDLink™ Registration
Transfer Terminal
Terminal Setup
MTG Voltages
Addresses 200, 202-254 – Control Unit General Data
JDL Control Software Addresses — Summary of References
JL2 Control Software Addresses — Summary of References
Operational and Preliminary Checks
JDLink™ or Operations Center Preliminary Checks
Service ADVISOR™ Overview
Service ADVISOR™ Connection Utilizing EDL
Service ADVISOR™ Starting a New Job
Service ADVISOR™ GVI Installation Procedure
Service ADVISOR™ GVI Run Procedure
Service ADVISOR™ Diagnostic Trouble Codes
Service ADVISOR™ Diagnostics Readings Tab
Service ADVISOR™ Diagnostics Observed Symptoms Tab
Service ADVISOR™ Diagnostics CAN Trace
Starting CAN Trace Before Key ON
Obtaining a CAN Trace with Service ADVISOR™
Service ADVISOR™ Job Activity Filters
Interactive Tests and Calibrations
MTG Health Tool
Service ADVISOR™ Coverage Monitor
Service ADVISOR™ GenInfoTest Procedure
Service ADVISOR™ Registration
Programming Electronic Control Units
Determining 2630 Display Software Version
Determining Generation 4 Display Software Version
USB Software Updates
GreenStar™ 3 2630 USB Software Update Procedure
Generic PIN
Service ADVISOR™ Software Programming Procedure
Schematic
Ag Satellite Harness Schematic
Ag Universal Harness Schematic
Construction and Forestry Harness Schematic
Dual MTG (JDL and JL2) Controllers on Machine
Diagnostic Tests and Adjustments
MTG Diagnostics
Service ADVISOR™ Remote Diagnostics
JDLink Controller Software Addresses (JDL)
Accessing Diagnostic Addresses
JDL 001 – Recall Trouble Codes
JDL 003 – System Beep Address
JDL 008 – Unswitched Power Supply Voltage
JDL 009 – Switched Power Supply Voltage
JDL 010 – Hardware Configuration
JDL 011 – CAN 0 – CAN bus Status
JDL 012 – CAN 0 – CAN High Voltage
JDL 013 – CAN 0 – CAN Low Voltage
JDL 015 – CAN 1 – CAN bus Status
JDL 016 – CAN 1 – CAN High Voltage
JDL 017 – CAN 1 – CAN Low Voltage
JDL 019 – Hours of Operation
JDL 020 – CAN 2 – CAN bus Status
JDL 021 – CAN 2 – CAN High Voltage
JDL 022 – CAN 2 – CAN Low Voltage
JDL 023 – CAN 3 – CAN bus Status
JDL 024 – CAN 3 – CAN High Voltage
JDL 025 – CAN 3 – CAN Low Voltage
JDL 040 – External SIM Force Enable
JDL 041 – External SIM Card – APN Entry
JDL 042 – External SIM Card – Device Status
JDL 043 – Enable CANWAN Control
JDL 044 – Engine Hours Summary
JDL 045 – GSM External SIM Username
JDL 046 – GSM External SIM Password
JDL 047 – GSM External SIM MDN
JDL 048 – COS Status/Error Code
JDL 049 – Ethernet Device Disconnected Count
JDL 050 – GSM External SIM ICCID
JDL 052 – Onboard Data Deletion Status
JDL 053 – Asset Tracking Data Capture Criteria States
JDL 054 – Last Asset Tracking Message Information
JDL 055 – Communications Certificate Information
JDL 056 – Snapshot Data
JDL 057 – Communications Certificate Status
JDL 058 – Command CAN 0 Baud Rate
JDL 059 – Command CAN 1 Baud Rate
JDL 060 – Instrument Cluster Adapter App Enable
JDL 061 – DA Modification on Additional CAN Bus
JDL 062 – Command DA Modification on Additional CAN Bus
JDL 063 – Command MTG DTCs CAN Bus
JDL 064 – Satellite Module Wake Output
JDL 100 – Ultimate Data Collected Since Last Key On Status
JDL 101 – Hours of Operation Data Collection Status
JDL 102 – Machine Identification
JDL 103 – Software Version Information
JDL 104 – Software Build Number
JDL 105 – MTG Status
JDL 106 – Ultimate Configuration Information
JDL 107 – Last Received Ultimate Configuration Timestamp
JDL 108 – Ultimate Configuration Status
JDL 109 – MTG Internal GPS to CAN
JDL 110 – GPS Position
JDL 111 – GPS Status
JDL 112 – Cellular Technology
JDL 113 – Cell IP Status
JDL 114 – Satellite Status
JDL 115 – IMEI Cell
JDL 116 – IMSI SIM
JDL 117 – Internal SIM ICCID
JDL 118 – IMEI Satellite
JDL 119 – Cell Modem Information
JDL 120 – Satellite Modem Information
JDL 121 – Next Cellular Call Time
JDL 122 – Next Satellite Call Time
JDL 123 – Current Time Zone Offset
JDL 124 – Last GSM Call
JDL 125 – Last Satellite Message Timestamp
JDL 126 – Force Call In
JDL 127 – Ping Network ID
JDL 128 – Store-and-Forward Status (4G LTE only)
JDL 130 – Initiate Ping
JDL 131 – Last Ping Request Status
JDL 132 – Last Ping Response Status
JDL 133 – Last Host Initiated Ping Request Received Status
JDL 134 – GSMCarrierBan
JDL 136 – SIM APN
JDL 139 – Machine PIN User Input
JDL 140 – JDLink™ System Accepted PIN
JDL 141 – CAN PIN
JDL 142 – JDLink™ Accepted Engine Serial Number (ESN)
JDL 143 – Engine Serial Number (ESN) User Input
JDL 144 – CAN Engine Serial Number (ESN)
JDL 145 – Initiate Registration
JDL 146 – Engine Hours
JDL 147 – Equipment Name in System
JDL 148 – Machine Details from JDLink™
JDL 149 – Machine Details from JDLink™ Timestamp
JDL 150 – Machine Registration State
JDL 151 – Registration Result Code
JDL 154 – Battery Voltage System
JDL 155 – Stay Awake After Key Off Duration
JDL 156 – Low Voltage Hibernation Threshold
JDL 157 – Low Voltage Hibernation Duration
JDL 158 – Hibernate Duration After Key Off
JDL 159 – Equipment Name User Input
JDL 160 – GPS Antenna Status
JDL 162 – Cell Antenna Status
JDL 163 – Ethernet Devices Connected
JDL 164 – Engine On
JDL 165 – Key On
JDL 166 – CAN 0 and CAN 1 Details
JDL 167 – CAN 2 and CAN 3 Details
JDL 169 – Last Geofence Update Timestamp
JDL 170 – Clear Registration
JDL 171 – Outgoing Messages to Clear
JDL 172 – Clear All Outgoing Messages of Specified Type
JDL 174 – Upload Current Debug Log File
JDL 175 – Terminal Communication Device ID
JDL 176 – Items Sent/Received
JDL 177 – Last Reprogramming Timestamp
JDL 178 – Last Reprogramming State
JDL 179 – Last Reprogramming Information String
JDL 180 – Disable Automatic Machine Identification
JDL 181 – Config GUID
JDL 182 – GSM Frequency Band
JDL 183 – Force Shutdown of MTG
JDL 184 – Connected Device(s) Serial Number(s)
JDL 185 – Connected Device(s) Host Acknowledgement Timestamp
JDL 186 – Clear Device TMs
JDL 187 – GSM Modem Selection
JDL 190 – Network Selection Mode
JDL 191 – Desired Network Input
JDL 192 – Available Network List
JDL 193 – Reset Ethernet Switch Detection
JDL 195 – Wireless Configuration Status
JDL 196 – Bluetooth® Status
JDL 197 – GSM Host Port
JDL 198 – Wireless 1 Antenna Status
JDL 199 – ControllerInfo Status
JDL 201 – GSM Technology Type Selection Mode
JDL 200, 202-254 – Control Unit General Data
Modular Telematics Gateway Software Addresses (JL2)
JL2 001 – Recall Trouble Codes
JL2 003 – System Beep Address
JL2 008 – Unswitched Power Supply Voltage
JL2 009 – Switched Power Supply Voltage
JL2 010 – Hardware Configuration
JL2 011 – CAN 0 – CAN bus Status
JL2 012 – CAN 0 – CAN High Voltage
JL2 013 – CAN 0 – CAN Low Voltage
JL2 015 – CAN 1 – CAN bus Status
JL2 016 – CAN 1 – CAN High Voltage
JL2 017 – CAN 1 – CAN Low Voltage
JL2 019 – Hours of Operation
JL2 020 – CAN 2 – CAN bus Status
JL2 021 – CAN 2 – CAN High Voltage
JL2 022 – CAN 2 – CAN Low Voltage
JL2 023 – CAN 3 – CAN bus Status
JL2 024 – CAN 3 – CAN High Voltage
JL2 025 – CAN 3 – CAN Low Voltage
JL2 040 – External SIM Force Enable
JL2 041 – External SIM Card – APN Entry
JL2 042 – External SIM Card – Device Status
JL2 043 – Enable CANWAN Control
JL2 044 – Engine Hours Summary
JL2 045 – GSM External SIM Username
JL2 046 – GSM External SIM Password
JL2 047 – GSM External SIM MDN
JL2 048 – COS Status/Error Code
JL2 049 – Ethernet Device Disconnected Count
JL2 050 – GSM External SIM ICCID
JL2 052 – Onboard Data Deletion Status
JL2 053 – Asset Tracking Data Capture Criteria States
JL2 054 – Last Asset Tracking Message Information
JL2 055 – Communications Certificate Information
JL2 056 – Snapshot Data
JL2 057 – Communications Certificate Status
JL2 058 – Command CAN 0 Baud Rate
JL2 059 – Command CAN 1 Baud Rate
JL2 060 – Instrument Cluster Adapter App Enable
JL2 061 – DA Modification on Additional CAN Bus
JL2 062 – Command DA Modification on Additional CAN Bus
JL2 063 – Command MTG DTCs CAN Bus
JL2 064 – Satellite Module Wake Output
JL2 100 – Ultimate Data Collected Since Last Key On Status
JL2 101 – Hours of Operation Data Collection Status
JL2 102 – Machine Identification
JL2 103 – Software Version Information
JL2 104 – Software Build Number
JL2 105 – MTG Status
JL2 106 – Ultimate Configuration Information
JL2 107 – Last Received Ultimate Configuration Timestamp
JL2 108 – Ultimate Configuration Status
JL2 109 – MTG Internal GPS to CAN
JL2 110 – GPS Position
JL2 111 – GPS Status
JL2 112 – Cellular Technology
JL2 113 – Cell IP Status
JL2 114 – Satellite Status
JL2 115 – IMEI Cell
JL2 116 – IMSI SIM
JL2 117 – Internal SIM ICCID
JL2 118 – IMEI Satellite
JL2 119 – Cell Modem Information
JL2 120 – Satellite Modem Information
JL2 121 – Next Cellular Call Time
JL2 122 – Next Satellite Call Time
JL2 123 – Current Time Zone Offset
JL2 124 – Last GSM Call
JL2 125 – Last Satellite Message Timestamp
JL2 126 – Force Call In
JL2 127 – Ping Network ID
JL2 128 – Store-and-Forward Status (4G LTE only)
JL2 130 – Initiate Ping
JL2 131 – Last Ping Request Status
JL2 132 – Last Ping Response Status
JL2 133 – Last Host Initiated Ping Request Received Status
JL2 134 – GSMCarrierBan
JL2 136 – SIM APN
JL2 139 – Machine PIN User Input
JL2 140 – JDLink™ System Accepted PIN
JL2 141 – CAN PIN
JL2 142 – JDLink™ Accepted Engine Serial Number (ESN)
JL2 143 – Engine Serial Number (ESN) User Input
JL2 144 – CAN Engine Serial Number (ESN)
JL2 145 – Initiate Registration
JL2 146 – Engine Hours
JL2 147 – Equipment Name in System
JL2 148 – Machine Details from JDLink™
JL2 149 – Machine Details from JDLink™ Timestamp
JL2 150 – Machine Registration State
JL2 151 – Registration Result Code
JL2 154 – Battery Voltage System
JL2 155 – Stay Awake After Key Off Duration
JL2 156 – Low Voltage Hibernation Threshold
JL2 157 – Low Voltage Hibernation Duration
JL2 158 – Hibernate Duration After Key Off
JL2 159 – Equipment Name User Input
JL2 160 – GPS Antenna Status
JL2 162 – Cell Antenna Status
JL2 163 – Ethernet Devices Connected
JL2 164 – Engine On
JL2 165 – Key On
JL2 166 – CAN 0 and CAN 1 Details
JL2 167 – CAN 2 and CAN 3 Details
JL2 169 – Last Geofence Update Timestamp
JL2 170 – Clear Registration
JL2 171 – Outgoing Messages to Clear
JL2 172 – Clear All Outgoing Messages of Specified Type
JL2 174 – Upload Current Debug Log File
JL2 175 – Terminal Communication Device ID
JL2 176 – Items Sent/Received
JL2 177 – Last Reprogramming Timestamp
JL2 178 – Last Reprogramming State
JL2 179 – Last Reprogramming Information String
JL2 180 – Disable Automatic Machine Identification
JL2 181 – Config GUID
JL2 182 – GSM Frequency Band
JL2 183 – Force Shutdown of MTG
JL2 184 – Connected Device(s) Serial Number(s)
JL2 185 – Connected Device(s) Host Acknowledgement Timestamp
JL2 186 – Clear Device TMs
JL2 187 – GSM Modem Selection
JL2 190 – Network Selection Mode
JL2 191 – Desired Network Input
JL2 192 – Available Network List
JL2 193 – Reset Ethernet Switch Detection
JL2 195 – Wireless Configuration Status
JL2 196 – Bluetooth® Status
JL2 197 – GSM Host Port
JL2 198 – Wireless 1 Antenna Status
JL2 199 – ControllerInfo Status
JL2 201 – GSM Technology Type Selection Mode
JL2 200, 202 – 254 – Control Unit General Data
Electrical Component Information
General Information
How to navigate Section 249
Connector Information
Antenna Connections
Fuses
F6000
F6001
F6002
Charging
G6000
X6012
Wiring Harnesses
Harness Information
Machine Specific JDLink™ Harnesses
W6001
W6002
W6003
W6004
Ethernet Cable
Interconnects and Ground Points
X6000
X6001
X6002
X6003
X6004
X6005
X6006
X6014
X6015
X6016A
X6016B
X6019
X6020
X6021
X6022
X6023
X6024
X6025
X6026
X6028
X6029