Introduction
Foreword
Contents
General Information
Safety
Recognize Safety Information
Understand Signal Words
Follow Safety Instructions
Practice Safe Maintenance
Use Steps and Handholds Correctly
Use Electronic Display Properly
Handle Electronic Components and Brackets Safely
Avoid Exposure to High Radio Frequency Fields
Waste Electrical and Electronic Equipment
General References
Information Available in Sections, Groups and Subgroups
Glossary of Terms
Trademarks
References for Technical Information
Required Components
JDLink™ R Modem Control Unit
GSM Cellular/GPS Antenna
Optional Components
Satellite Module
Satellite Antenna
Ethernet Switch
Theory of Operation
Premium JDLink™ R Modem Theory of Operation
JDLink™ R Modem Theory of Operation
JDLink™ Modem Controller Identification
Basic Controller Area Network (CAN) Theory of Operation
CAN Bus Terminators
CAN Bus Wiring Characteristics
Factory Support Information
Well Prepared DTAC Case
Well Prepared DTAC Case Example
Diagnostic Trouble Codes
JDLink Modem Diagnostic Trouble Codes (JDL)
JDL – 000237.11— JDLink™ R Modem Not Registered
JDL – 000247.09— No Engine Hours
JDL – 000841.07— GPS Antenna Error – No Data Received
JDL – 002850.02— Cellular Antenna Error – Abnormal Signal
JDL – 002850.05— Cellular Antenna Error – Open Circuit
JDL – 002850.06— Cellular Antenna Error – Grounded/Short Circuit
JDL – 002852.11— Unable to Detect SIM Card
JDL – 517244.02— Wireless Antenna Error, Abnormal Signal
JDL – 517244.05— Wireless Antenna Error, Open Circuit
JDL – 517244.06— Wireless Antenna Error, Grounded / Short Circuit
JDL 517511.14— Wireless Internet Connection Status
JDL 518288.14— Hardware Failure Detected
JDL 518522.14— Satellite Module Temporarily Disabled
JDL – 523310.00— Low Disk Space
JDLink Modem 2 Diagnostic Trouble Codes (JL2)
JL2 – 000237.11— JL2 Not Registered
JL2 – 000247.09— No Engine Hours
JL2 – 000841.07— GPS Antenna Error – No Data Received
JL2 – 002850.02— Cellular Antenna Error – Abnormal Signal
JL2 – 002850.05— Cellular Antenna Error – Open Circuit
JL2 – 002850.06— Cellular Antenna Error – Grounded/Short Circuit
JL2 – 002852.11— Unable to Detect SIM Card
JL2 – 517244.02— Wireless Antenna Error, Abnormal Signal
JL2 – 517244.05— Wireless Antenna Error, Open Circuit
JL2 – 517244.06— Wireless Antenna Error, Grounded / Short Circuit
JL2 517511.14— Wireless Internet Connection Status
JL2 518288.14— Hardware Failure Detected
JL2 518522.14— Satellite Module Temporarily Disabled
JL2 – 523310.00— Low Disk Space
Observable Symptom and System Diagnostics
Electronic Control Units
JDLink™ R Modem LED Chart
Channel and Frequency Information for JDLink™ Modem
Communication Error Message Displayed on Machines with JDLink™ Connectivity Non Activated
Current Machine Location is Not Showing in JDLink™
Network Diagnostics Unable to Connect or Establish Call
Dual Mode Subscription
Engine Hours Incorrect or Do Not Update
JDL (or JL2) Does Not Appear on Machine or JDL (or JL2) Controller Selected Device Is Not Responding Message Appearing
Machine Cannot Call into JDLink™ or Machine Shows Pending Registration in JDLink™
Machine Not Paired with Terminal in JDLink™ or Machine Shows Unregistered in JDLink™
JDLink™ Modem is Not Receiving Automatic Updates and Requires New Firmware
JDLink™ Modem Is Not Able to Connect to Wireless Network
JDLink™ Modem Unable to Tether to Mobile Hotspot Using EquipmentPlus App
Network Diagnostics Page Does Not Populate JDLink™ Modem Information
No Ultimate Data or Missing Ultimate Data in JDLink™
Outside USA – Network Diagnostics Unable to Connect or Establish Call
Remote Display Access Unable to Connect or Establish Call
Reprogramming JDLink™ Modem in Service ADVISOR™
Satellite Modem Coverage
Satellite Module: Satellite Not Activated or Registered in JDLink™ Modem Terminals
Terminal Is Not Listed or Unable to See Terminal in JDLink™
Terminal Shows Uninstalled in JDLink™
Wireless Data Transfer Unable to Send/Receive File – Stuck Processing
Electrical
General Information
Electrical Designators
Visually Inspect Electrical System
Standard Electrical Symbols
Circuit Types
Electrical Circuit
Electronic Circuit
Intermittent Diagnostic Trouble Code (DTC) Diagnostics
Troubleshooting Unresolved Electrical/Electronic Problems
Problems Due to Specific Operating Conditions
Problems Due to Intermittent Electrical Failures
Problems Due to Control Unit Failures
Electrical Tools – Summary of References
Diagnostic Tests and Adjustments
Basic Controller Area Network (CAN) Diagnostic Theory
Diagnostic Preparation
Multiple, but Not All Components Offline
Single Component Offline
All Components Offline
Connector Terminal Test
Electronic Control Units
General Information
Servicing Electronic Control Units
Welding Near Electronic Control Units
Keep Electronic Control Unit Connectors Clean
Accessing GreenStar™ 3 Diagnostic Addresses and Diagnostic Trouble Codes
Accessing Generation 4 Display Control Unit Addresses
Generation 4 Display View and Clear Codes
Control Unit Beep Mode Test
Collecting Debug Data on Generation 4 Display
Activate JDLink™ Connectivity
JDLink™ Registration
Auto Registration
Manual Registration
Transfer Terminal
Terminal Setup
JDLink™ Modem Voltages
Addresses 200, 202-254 — General Data of the Control Unit
JDL Control Software Addresses — Summary of References
JL2 Control Software Addresses — Summary of References
Operational and Preliminary Checks
JDLink™ Dashboard or Operations Center Preliminary Checks
Service ADVISOR™ Overview
Service ADVISOR™ Connection Utilizing EDL
Service ADVISOR™ Starting a New Job
Service ADVISOR™ GVI Installation Procedure
Service ADVISOR™ GVI Run Procedure
Service ADVISOR™ Diagnostic Trouble Codes
Service ADVISOR™ Diagnostics Readings Tab
Service ADVISOR™ Diagnostics Observed Symptoms Tab
Service ADVISOR™ Diagnostics CAN Trace
Starting CAN Trace Before Key ON
Obtaining a CAN Trace with Service ADVISOR™
Service ADVISOR™ Job Activity Filters
Interactive Tests and Calibrations
MTG Health Tool
Service ADVISOR™ Coverage Monitor
Service ADVISOR™ GenInfoTest Procedure
Service ADVISOR™ Registration
Programming Electronic Control Units
Determining 2630 Display Software Version
Determining Generation 4 Display Software Version
Generic PIN
GreenStar™ 3 2630 USB Software Update Procedure
Remote Software Programming with GreenStar™ 3 2630 Display
Service ADVISOR™ Remote (SAR) Programming with Generation 4 Display
At Generation 4 Display
Download Updates
Install Updates
Service ADVISOR™ Software Programming Procedure
USB Programming Through Generation 4 Display
Schematic
JDLink™ R Modem Controller Pinout Schematic
Satellite Module Pinout Schematic
JDLink™ Modem and Satellite Module Harness Schematic
Diagnostic Tests and Adjustments
JDLink™ Modem Diagnostics
Service ADVISOR™ Remote Diagnostics
JDLink Modem Software Addresses (JDL)
Accessing Diagnostic Addresses
JDL 001 – Recall Trouble Codes
JDL 002 – System Beep Address
JDL 003 – System Beep Address
JDL 008 – Unswitched Power Supply Voltage
JDL 009 – Switched Power Supply Voltage
JDL 010 – Hardware Configuration
JDL 011 – CAN 0 – CAN bus Status
JDL 012 – CAN 0 – CAN High Voltage
JDL 013 – CAN 0 – CAN Low Voltage
JDL 015 – CAN 1 – CAN bus Status
JDL 016 – CAN 1 – CAN High Voltage
JDL 017 – CAN 1 – CAN Low Voltage
JDL 019 – Hours of Operation
JDL 020 – CAN 2 – CAN bus Status
JDL 021 – CAN 2 – CAN High Voltage
JDL 022 – CAN 2 – CAN Low Voltage
JDL 038 – Current SIM Selection
JDL 039 – SIM Configuration
JDL 043 – Enable CANWAN Control
JDL 044 – Engine Hours Summary
JDL 045 – Force Smart SIM Switch
JDL 049 – Ethernet Device Disconnected Count
JDL 052 – Onboard Data Deletion Status
JDL 053 – Asset Tracking Data Capture Criteria States
JDL 054 – Last Asset Tracking Message Information
JDL 055 – Communications Certificate Information
JDL 056 – Snapshot Data
JDL 057 – Communications Certificate Status
JDL 058 – Command CAN 0 Baud Rate
JDL 059 – Command CAN 1 Baud Rate
JDL 060 – Instrument Cluster Adapter App Enable
JDL 061 – DA Modification on Additional CAN Bus
JDL 062 – Command DA Modification on Additional CAN Bus
JDL 063 – Command JDLink™ Modem DTCs CAN Bus
JDL 064 – Satellite Module Wake Output
JDL 100 – Ultimate Data Collected Since Last Key On Status
JDL 101 – Hours of Operation Data Collection Status
JDL 102 – Machine Identification
JDL 103 – Software Version Information
JDL 104 – Software Build Number
JDL 105 – JDLink™ Modem Status
JDL 106 – Ultimate Configuration Information
JDL 107 – Last Received Ultimate Configuration Timestamp
JDL 108 – Ultimate Configuration Status
JDL 109 – JDLink™ Modem Internal GPS to CAN
JDL 110 – GPS Position
JDL 111 – GPS Status
JDL 112 – Cellular Technology
JDL 113 – Cell IP Status
JDL 114 – Satellite Status
JDL 115 – IMEI Cell
JDL 116 – IMSI SIM
JDL 117 – Internal SIM ICCID
JDL 118 – IMEI Satellite
JDL 119 – Cell Modem Information
JDL 120 – Satellite Modem Information
JDL 121 – Next Cellular Call Time
JDL 122 – Next Satellite Call Time
JDL 123 – Current Time Zone Offset
JDL 124 – Last GSM Call
JDL 125 – Last Satellite Message Timestamp
JDL 126 – Force Call In
JDL 127 – Ping Network ID
JDL 128 – Store-and-Forward Status (4G LTE only)
JDL 130 – Initiate Ping
JDL 131 – Last Ping Request Status
JDL 132 – Last Ping Response Status
JDL 133 – Last Host Initiated Ping Request Received Status
JDL 134 – GSMCarrierBan
JDL 139 – Machine PIN User Input
JDL 140 – JDLink™ Modem System Accepted PIN
JDL 141 – CAN PIN
JDL 142 – JDLink™ Modem Accepted Engine Serial Number (ESN)
JDL 143 – Engine Serial Number (ESN) User Input
JDL 144 – CAN Engine Serial Number (ESN)
JDL 145 – Initiate Registration
JDL 146 – Engine Hours
JDL 147 – Equipment Name in System
JDL 148 – Machine Details from JDLink™ Modem
JDL 149 – Machine Details from JDLink™ Modem Timestamp
JDL 150 – Machine Registration State
JDL 151 – Registration Result Code
JDL 154 – Battery Voltage System
JDL 155 – Stay Awake After Key Off Duration
JDL 156 – Low Voltage Hibernation Threshold
JDL 157 – Low Voltage Hibernation Duration
JDL 158 – Hibernate Duration After Key Off
JDL 159 – Equipment Name User Input
JDL 160 – GPS Antenna Status
JDL 162 – Cell Antenna Status
JDL 163 – Ethernet Devices Connected
JDL 164 – Engine On
JDL 165 – Key On
JDL 166 – CAN 0 and CAN 1 Details
JDL 167 – CAN 2 and CAN 3 Details
JDL 169 – Last Geofence Update Timestamp
JDL 170 – Clear Registration
JDL 171 – Outgoing Messages to Clear
JDL 172 – Clear All Outgoing Messages of Specified Type
JDL 174 – Upload Current Debug Log File
JDL 175 – Terminal Communication Device ID
JDL 176 – Items Sent/Received
JDL 177 – Last Reprogramming Timestamp
JDL 178 – Last Reprogramming State
JDL 179 – Last Reprogramming Information String
JDL 180 – Disable Automatic Machine Identification
JDL 181 – Config GUID
JDL 182 – GSM Frequency Band
JDL 183 – Force Shutdown of JDLink™ Modem
JDL 184 – Connected Device(s) Serial Number(s)
JDL 185 – Connected Device(s) Host Acknowledgment Timestamp
JDL 186 – Clear Device TMs
JDL 187 – GSM Modem Selection
JDL 190 – Network Selection Mode
JDL 191 – Desired Network Input
JDL 192 – Available Network List
JDL 193 – Reset Ethernet Switch Detection
JDL 195 – Wireless Configuration Status
JDL 196 – Bluetooth® Status
JDL 197 – GSM Host Port
JDL 198 – Wireless 1 Antenna Status
JDL 199 – ControllerInfo Status
JDL 201 – GSM Technology Type Selection Mode
JDL 200, 202-254 – Control Unit General Data
JDLink Modem 2 Software Addresses (JL2)
JL2 001 – Recall Trouble Codes
JL2 002 – System Beep Address
JL2 003 – System Beep Address
JL2 008 – Unswitched Power Supply Voltage
JL2 009 – Switched Power Supply Voltage
JL2 010 – Hardware Configuration
JL2 011 – CAN 0 – CAN bus Status
JL2 012 – CAN 0 – CAN High Voltage
JL2 013 – CAN 0 – CAN Low Voltage
JL2 015 – CAN 1 – CAN bus Status
JL2 016 – CAN 1 – CAN High Voltage
JL2 017 – CAN 1 – CAN Low Voltage
JL2 019 – Hours of Operation
JL2 020 – CAN 2 – CAN bus Status
JL2 021 – CAN 2 – CAN High Voltage
JL2 022 – CAN 2 – CAN Low Voltage
JL2 038 – Current SIM Selection
JL2 039 – SIM Configuration
JL2 043 – Enable CANWAN Control
JL2 044 – Engine Hours Summary
JL2 045 – Force Smart SIM Switch
JL2 049 – Ethernet Device Disconnected Count
JL2 052 – Onboard Data Deletion Status
JL2 053 – Asset Tracking Data Capture Criteria States
JL2 054 – Last Asset Tracking Message Information
JL2 055 – Communications Certificate Information
JL2 056 – Snapshot Data
JL2 057 – Communications Certificate Status
JL2 058 – Command CAN 0 Baud Rate
JL2 059 – Command CAN 1 Baud Rate
JL2 060 – Instrument Cluster Adapter App Enable
JL2 061 – DA Modification on Additional CAN Bus
JL2 062 – Command DA Modification on Additional CAN Bus
JL2 063 – Command JDLink™ Modem DTCs CAN Bus
JL2 064 – Satellite Module Wake Output
JL2 100 – Ultimate Data Collected Since Last Key On Status
JL2 101 – Hours of Operation Data Collection Status
JL2 102 – Machine Identification
JL2 103 – Software Version Information
JL2 104 – Software Build Number
JL2 105 – JDLink™ Modem Status
JL2 106 – Ultimate Configuration Information
JL2 107 – Last Received Ultimate Configuration Timestamp
JL2 108 – Ultimate Configuration Status
JL2 109 – JDLink™ Modem Internal GPS to CAN
JL2 110 – GPS Position
JL2 111 – GPS Status
JL2 112 – Cellular Technology
JL2 113 – Cell IP Status
JL2 114 – Satellite Status
JL2 115 – IMEI Cell
JL2 116 – IMSI SIM
JL2 117 – Internal SIM ICCID
JL2 118 – IMEI Satellite
JL2 119 – Cell Modem Information
JL2 120 – Satellite Modem Information
JL2 121 – Next Cellular Call Time
JL2 122 – Next Satellite Call Time
JL2 123 – Current Time Zone Offset
JL2 124 – Last GSM Call
JL2 125 – Last Satellite Message Timestamp
JL2 126 – Force Call In
JL2 127 – Ping Network ID
JL2 128 – Store-and-Forward Status (4G LTE only)
JL2 130 – Initiate Ping
JL2 131 – Last Ping Request Status
JL2 132 – Last Ping Response Status
JL2 133 – Last Host Initiated Ping Request Received Status
JL2 134 – GSMCarrierBan
JL2 139 – Machine PIN User Input
JL2 140 – JDLink™ Modem System Accepted PIN
JL2 141 – CAN PIN
JL2 142 – JDLink™ Modem Accepted Engine Serial Number (ESN)
JL2 143 – Engine Serial Number (ESN) User Input
JL2 144 – CAN Engine Serial Number (ESN)
JL2 145 – Initiate Registration
JL2 146 – Engine Hours
JL2 147 – Equipment Name in System
JL2 148 – Machine Details from JDLink™ Modem
JL2 149 – Machine Details from JDLink™ Modem Timestamp
JL2 150 – Machine Registration State
JL2 151 – Registration Result Code
JL2 154 – Battery Voltage System
JL2 155 – Stay Awake After Key Off Duration
JL2 156 – Low Voltage Hibernation Threshold
JL2 157 – Low Voltage Hibernation Duration
JL2 158 – Hibernate Duration After Key Off
JL2 159 – Equipment Name User Input
JL2 160 – GPS Antenna Status
JL2 162 – Cell Antenna Status
JL2 163 – Ethernet Devices Connected
JL2 164 – Engine On
JL2 165 – Key On
JL2 166 – CAN 0 and CAN 1 Details
JL2 167 – CAN 2 and CAN 3 Details
JL2 169 – Last Geofence Update Timestamp
JL2 170 – Clear Registration
JL2 171 – Outgoing Messages to Clear
JL2 172 – Clear All Outgoing Messages of Specified Type
JL2 174 – Upload Current Debug Log File
JL2 175 – Terminal Communication Device ID
JL2 176 – Items Sent/Received
JL2 177 – Last Reprogramming Timestamp
JL2 178 – Last Reprogramming State
JL2 179 – Last Reprogramming Information String
JL2 180 – Disable Automatic Machine Identification
JL2 181 – Config GUID
JL2 182 – GSM Frequency Band
JL2 183 – Force Shutdown of JDLink™ Modem
JL2 184 – Connected Device(s) Serial Number(s)
JL2 185 – Connected Device(s) Host Acknowledgement Timestamp
JL2 186 – Clear Device TMs
JL2 187 – GSM Modem Selection
JL2 190 – Network Selection Mode
JL2 191 – Desired Network Input
JL2 192 – Available Network List
JL2 193 – Reset Ethernet Switch Detection
JL2 195 – Wireless Configuration Status
JL2 196 – Bluetooth® Status
JL2 197 – GSM Host Port
JL2 198 – Wireless 1 Antenna Status
JL2 199 – ControllerInfo Status
JL2 201 – GSM Technology Type Selection Mode
JL2 200, 202-254 – Control Unit General Data
Electrical Component Information
General Information
How to navigate Section 249
Example Connector
Example of Harness Information
Antenna Connections
JDLink™ Modem
Satellite Module
Electrical Assemblies
XA0001
XA0002
XA0003
Wiring Harnesses
Machine Specific JDLink™ Harnesses
W0001
W0002
W0003
W0004
Interconnects and Ground Points
XX0001
XX0002
XX0003











